Technical/Customer Support – Night Shift

**Technical/Customer Support – Night Shift** **Company:** iSummation Technologies Pvt Ltd. **About the Role:** We are seeking a Technical Support / Customer Support professional to assist customers with their inquiries, troubleshoot issues, and ensure a satisfactory support experience. **Key Responsibilities:** * Handle customer queries via call, email, or chat. * Remotely troubleshoot technical issues for US-based clients. * Troubleshoot software, hardware, or application issues, escalating complex cases as needed. * Log and track support tickets through to resolution.