Team Leader- Front Office (Reservations)

Description: § To ensure the Rooms experience from check-in to check-out for all guests, working through each member to ensure a seamless perfect guest experience and make adjustments where necessary. § To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. § To meet and greet regular and VIP guests as appropriate, and to ensure the proper handling of all of their reservations, room assignments and c