Software Support Analyst (Remote - India)

FoodChain ID is a global leader in food safety, compliance, and product integrity solutions, supporting over 30,000 companies in 100 countries. As a Software Support Analyst, you will provide second-line technical support across FoodChain ID’s software portfolio. Key Responsibilities: * Conduct technical investigations, troubleshooting, and replication of complex customer-reported software issues to ensure accurate diagnosis and resolution. * Deliver application support for FCID products.