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📍 Mohali, Punjab
💼 Full-time
👤 See details
📅 Posted 5 days ago
🔗 Via Adzuna
💰 Salary range
₹8–18 LPA *
* Estimated based on Indian market data 2026. Actual salary may vary.
📋 Job Description
Description Job Title : Quality Senior Analyst - Chat/Voice Process Job Summary : We are seeking a skilled and detail-oriented BPO Quality Senior Analyst for our Chat/Voice Process to ensure the highest standards of customer service and operational excellence. As a Quality Senior Analyst, you will be responsible for monitoring and assessing the quality of Chat/Voice interactions between our customer service representatives and customers. Your primary focus will be to analyze Chat/Voice transcri…
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