Prompt Engineer

About the Role Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design, refine, and optimize prompt systems that power our LLM-driven features—across agent assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat workflows. You will work at the intersection of language, product logic, and AI behaviour, shaping how our AI systems reason, respond, and perform in real-world customer support environments. Key Responsibilities Pro…