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Manager - Customer Support

Convera · India
📍 India 💼 Full-time 👤 See details 📅 Posted Today 🔗 Via Adzuna
💰 Salary range
₹2.5–6 LPA *
* Estimated based on Indian market data 2026. Actual salary may vary.
📋 Job Description
Role: Manager - Customer Support Location: Pune Work Mode: 5 Days from office Shift timing: 4:30 AM IST Must have team handling experience. Job Summary The Manager is responsible for delivering exceptional customer outcomes by driving SLA/KPI performance, improving customer satisfaction, and ensuring efficient service delivery. The role oversees end-to-end operations across functions such as Customer Care, Order Management, and Collections, balancing service quality, cost, and productivity. Key?
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