Lead Associate - Operations

Job Description Job DescriptionEnsure client SLA’s and deliverables are met Perform requisite MIS (Count sheets, internal & external reporting) Strong domain knowledge and able to support review process good understanding on ERP like SAP-Fiori, and preferably Blackline etc. To be willing to work in UK shifts Drive initiatives and Team building activities. Adhere to reasonable operational requests from the management. To attend all meetings and training as per requirements Review resource perfo