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Japanese Team Lead - Customer Support/Operations

📍 Jaipur, Rajasthan 💼 Full-time 📅 Posted Yesterday 🔗 Jobs by Adzuna
💰 Salary range
₹2.5–6 LPA *
* Estimated based on Indian market data 2026. Actual salary may vary.
📋 Job Description
We are Hiring - Japanese Team Lead Location: Jaipur (5-day working week - rotational shifts - 2 weekly offs) Key Responsibilities: Lead, mentor, and motivate a team of 12–15 Japanese-speaking specialists or customer service representatives. Serve as the main point of contact for Japanese clients, facilitating status meetings and handling escalations in Japanese. Monitor team SLAs, KPIs (CSAT, response time, quality accuracy), and conduct quality audits. Optimize team processes, training materia…

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