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Customer Support Team Lead

📍 India 💼 Full-time 👤 See details 📅 Posted 1 week ago 🔗 Via Adzuna
💰 Salary range
₹2.5–6 LPA *
* Estimated based on Indian market data 2026. Actual salary may vary.
📋 Job Description
Team Lead- Customer Service | US Location: Mohali Shift: US Shift Experience: 4 Years (2 Years as Team Lead on paper) What You’ll Do Lead and manage a team of voice process agents. Monitor performance, provide coaching, and conduct regular one-on-ones. Ensure team adherence to quality, productivity, and customer satisfaction metrics. What We’re Looking For Experience: 4 years of experience in an international voice process, with at least 1–2 years in a leadership role. Mandatory Requ

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