Customer Support Specialist

Role Overview: Client Support Specialist – BFSI GCC Manage end-to-end client support and servicing for US-based clients and channel partners. Act as a key point of contact for product and process-related queries and escalations. Ensure timely resolution of client and partner concerns while maintaining high-quality service delivery and driving overall client satisfaction. Key Responsibilities: * Communicate product updates and enhancements to bank partners and channel partners.