Customer Support Specialist

We are seeking a dedicated and bilingual Customer Support Specialist fluent in both Hindi and English to join our dynamic team. In this role, you will manage omni-channel customer interactions including calls, emails, and chats to: * Resolve inquiries. * Process returns. * Accurately maintain customer records within our CRM system. The ideal candidate possesses exceptional communication skills, a professional demeanor, and a sharp attention to detail when handling large volumes of information.