Customer Support Specialist

Job Description We are looking for a Customer Support Specialist to join our EMX Support Team. This role supports EMX customers through the IFS Service Centre process, ensuring customer cases are handled professionally, accurately and in line with global IFS support standards. You will manage assigned EMX support cases, investigate customer-reported issues, reproduce problems where required, provide timely customer updates and work closely with internal teams such as R&D, QA, DB and Consulting …