Customer support representative

Position: Customer Services - Customer Service Representative Location: Bangalore Description: Description: Working Hours: •Shift will be in any of United States of America time zones •Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of Job •Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. •Adhere to Client defined as well as internally defined processes and procedu