Job Description: A. Accountabilities The Customer Support Director (CSD) acts as the voice of the customer in the Customer Support and Services Organization. As such, he/she is the main focal point and accountable for all post sales activities, and to ensure customer satisfaction while preserving Airbus interest. B. Dimensions Portfolio of customers in India and South Asia region: airlines and MROs Number of customers: 2-7 Airline Fleet: 2 - 30 C. Main activities The role of the CSD is to lead ?