Customer Quality Lead

Kinet is seeking a Customer Quality Lead to drive customer quality excellence. The role involves: * Ensuring safe, reliable, and compliant train deliveries. * Acting as the key customer quality interface. * Leading complaint resolution, Root Cause Analysis (RCA)/Corrective and Preventive Actions (CAPA), and continuous improvement initiatives. * Strengthening customer satisfaction, quality governance, and cross-functional collaboration. * Developing a high-performing quality team and fostering a strong zero-defect culture. Key Responsibilities include owning Customer Quality for rolling stock/train projects.